27 July 2012

Amazing tech usage data from the UK's Ofcom that will affect how we consume the Olympics #2012

Countdown to London 2012

According to Ofcom research published this week, the UK's communications industry regulator, it is anticipated that at least 38 million adults in the UK will tune into the London 2012 Olympic and Paralympic Games on TV.

One quarter of working people plan to follow the Games while at work, with 25% planning to watch or listen to the Games during office hours.

More than half (53%) of adults agree technology makes accessing coverage easier, with around one fifth (19%)  likely to follow developments on many different devices.

Social networking sites will also be used by some viewers to keep tabs on results and medal tables, with over one quarter (26%) of respondents claiming that social networking sites will make following the Games easier.

Beyond the Games

Text-based communications are surpassing traditional phone calls or meeting face to face as the most frequent ways of keeping in touch for UK adults.

The average UK consumer now sends 50 texts per week - which has more than doubled in four years - with over 150 billion text messages sent in 2011. Almost another ninety minutes per week is spent accessing social networking sites and e-mail, or using a mobile to access the internet, while for the first time ever fewer phone calls are being made on both fixed and mobile phones.

Teenagers and young adults are leading these changes, increasingly socialising with friends and family online and through text messages despite saying they prefer to talk face to face.

96% of 16-24s are using some form of text based application on a daily basis to communicate with friends and family; with 90% using texts and nearly three quarters (73%) using social networking sites.

Talking on the phone is less popular among this younger age group, with 67% making mobile phone calls on a daily basis, and only 63% talking face to face.

Traditional forms of communications are declining in popularity, with the overall time spent on the phone falling by 5% in 2011. This reflects a 10% fall in the volume of calls from landlines, and for the first time ever, a fall in the volume of mobile calls (by just over 1%) in 2011.

The change in communication habits reflect the rapid increase in ownership of internet-connected devices, such as tablets and smartphones - making access to web-based communications easier.

UK households now own on average three different types of internet-enabled device - such as a laptop, smartphone or internet-enabled games console - with 15% owning six or more devices.

The full Communications Market Report website including breakdowns by medium and UK region.

23 July 2012

The power behind social media


The power behind social media is not the tools. It’s not the hash tag, the update, the Zuckerberg or the follow. It is the evolving way we are approaching collaboration.
eBay created trust mechanisms such as public feedback that played an important role in its growth. But fundamental to its success, and the success of all sorts of crowd purchasing platforms is the diminishing trust of big brands to offer a fair deal, and consumers own self interest driving them to collaborate in groups with people they largely know nothing about.
Self interest is driving us to work together to achieve a better deal. Not solving our community's needs, although for some of us that is an important outcome. Adam Smith understood this in 1776, Ricardo in 1809 and more recently encapsulated in popular culture with Gordon Gheko's proclamation that 'greed is good.'
We know inherently that the crowd is wiser than us, that's why we naturally follow it. But we follow it for us, not for the crowd's sake. Social media and the commerce that has become associated with it comes from our own self interest. Which when you think about about it, and the language social media 'experts' use, that is quite an irony.